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Office Address

3000 Lyndhurst Ave,
Winston-Salem, NC 27103

Contact Mail

info@southernvoices.com

Welcome to

SOUTHERN VOICES
Our Services

25+ Year Experience

“They have met and exceeded our needs and are very willing to improve if called upon. We expect to be working with SVI for years to come.”
- Shelly Rogers and Wendy Gillispie, Owners of PRN INC PC

 

 

World-Class Contact Services

Our technology and dedication to customer service is what allows us to remain a leader in the telecommunications industry!

Who We Are

Southern Voices, Inc. is a distinguished telecommunications service provider with deep roots in North Carolina. For over 25 years, we have proudly served clients across the nation, emphasizing exceptional customer service and fostering strong relationships with our partners. Founded in 1995, we have consistently evolved and adapted to remain competitive, delivering tailored solutions that address the unique requirements of diverse business environments.

As technology advances, we do too, utilizing cutting-edge equipment and software to guarantee the highest quality of service for our expanding clientele. Our growth enables us to introduce innovative services that enhance the experience for all our customers. As the initial point of contact, we prioritize the training and certification of our operators, ensuring they provide prompt and precise responses. Every phone call is treated with the utmost importance at Southern Voices, reflecting our commitment to our clients. Our robust phone and internet systems are designed to ensure uninterrupted service, even in the face of natural disasters or adverse weather conditions. We are fully prepared for any eventuality, ready to support you when you need us most.

At Southern Voices, we recognize that each interaction is vital. Our dedicated team is committed to delivering personalized service that aligns with the values and needs of our clients. We strive to cultivate enduring partnerships that extend beyond simple transactions. Our dedication to innovation propels us to continually enhance our offerings, ensuring we not only meet but surpass your expectations. Rely on Southern Voices as your trusted partner in communication, where your success remains our foremost priority.

Contact Us: 800-677-7406

Our Mission

“At Southern Voices, our mission is to set the standard as the nation’s premier answering service by delivering outstanding customer service, fostering strong client relationships, empowering our team, and driving innovation for continuous improvement.”

World Class Quality Services

 

Medical Answering

Business Answering

Email Support

Contact Center

Why Southern Voices?

At our core, we prioritize customer service and are dedicated to meeting your unique needs. Renowned for our outstanding inbound call center and exceptional customer support, we pride ourselves on our unwavering commitment to excellence and quality in all that we do. Count on us to assist you in every possible way!
Our Expertise

Call Center & Consulting Services

Agent Training

Inbound Call Center

Integrations

We Work With Your System

99.9% Uptime

Virtualized & Redundant Systems

Let Southern Voices Help Your Business Achieve Your Goals

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More About Us

Solutions in Action for Call Centers

Inbound Call Center

Outbound Call Center

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