ABOUT US
Top-Tier Contact Solutions
We know that managing all the tools necessary to run your business can be overwhelming! That’s where we come in! At Southern Voices, we offer a diverse array of programs designed to elevate your business and foster growth. Our customizable solutions are tailored to meet your unique needs, and our service is distinguished by an unwavering commitment to reliability, professionalism, and personalized care.
Our dedicated team is here to enhance your customer experience and keep your business connected around the clock. We don’t just answer calls; we provide peace of mind and exceptional service, allowing you to concentrate on what truly matters—growing your business! Founded in 1995 by a physician, we have been passionately committed to delivering outstanding services ever since! We pride ourselves on providing nothing less than the best for all our clients and their callers! Equipped with cutting-edge technology and adhering to HIPAA compliance, we prioritize accuracy, professionalism, and confidentiality in every interaction. Whether it’s handling urgent patient calls, scheduling appointments, or offering after-hours support, our team is available 24/7 to represent your business with the utmost care! With Southern Voices, you can rest assured that we are always here for you!
At Southern Voices, we believe in the transformative power of communication. Our dedication to excellence drives us to continually enhance our services and adapt to the ever-changing needs of our clients. We recognize that every business is unique, and we take the time to listen and understand your specific requirements. Our devoted team is more than just a voice on the other end of the line; we are your partners in success, tirelessly working to ensure your business thrives. With our comprehensive training and ongoing support, we empower our staff to deliver the highest level of service, ensuring that your customers feel valued and appreciated. Join us at Southern Voices, where your success is our mission!
Prioritizing our customers across the world.
Quality services and 100% secure.
Reliable, trusted communications partner.
Founded by a physician with a heart for the need for answering services for medical professionals, we are dedicated to ensuring all patients receive the care they deserve, 24/7! We have multiple partnerships with nurse triage companies, and look forward to serving you.
Our Business Answering Service is our way of ensuring that all of your customers are greeted by a secretary at all times, providing you with a professional front-end appearance!
We want to ensure that all operations run smoothly for you and your business at all times! That is why we offer email monitoring support, so you never have to worry about missing an email.
Our Contact Center services offer inbound and outbound call management, ensuring every customer interaction is handled with care. From customized inbound scripts, to appointment scheduling, to lead capturing, we want to help you maintain excellent customer service!
News and Insights
Our Services
Supporting Your Business with Tailored Solutions at Southern Voices, Inc. At Southern Voices, Inc., we are committed...
Our Thoughts Are With Western North Carolina
Our Thoughts Are with Western NC and the Southeast Amid Hurricane Helene As Hurricane Helene makes its devastating...
We Are Here For You!
We Are Here for You in Any Weather: Supporting Your Business and Community At Southern Voices, Inc., our commitment to...