Support

Careers

FAQ’s

Office Address

3000 Lyndhurst Ave,
Winston-Salem, NC 27103

Contact Mail

info@southernvoices.com

OUR SERVICES

Inbound Call Center

Unlock the potential of your business with our comprehensive support for secretarial duties, call routing, dispatching, appointment setting, and after-hours calls. Our customized inbound scripts are designed specifically to align with your unique needs, ensuring that we meet and exceed the expectations of your business!

Outbound Call Center

Experience exceptional customer interactions with our Outbound Call Center, where we prioritize seamless communication to enhance your business. From appointment verification to hassle-free rescheduling, we ensure your clients feel valued and connected.

Back Office Support

Transform your operations with our exceptional Back Office Support, meticulously crafted to ensure your office functions like a finely tuned machine! Wave goodbye to the chaos of email monitoring, the hassle of managing overflow calls, and the pressure of stepping in as a scheduler when urgent needs arise. We are here to handle it all for you!

Telemarketing

Elevate your campaigns with Southern Voices’ Telemarketing Support, meticulously crafted to ensure your company maximizes every opportunity! We specialize in capturing high-quality leads and seamlessly passing them to your sales team, all while diligently tracking the success rates of every call generated by your campaign!

Lead Capturing

Elevate your business to new heights with our 24/7 Lead Capturing Service! Never let a valuable opportunity slip through your fingers again. Our passionate team is always on standby, ready to capture essential leads and gather vital information, empowering you to unlock unprecedented business opportunities like never before.

Medical Answering

At Southern Voices, Inc., our Medical Answering Service is tailored for healthcare. Founded by a physician, we are your trusted partner in patient care. Working with nurse triage companies and using HIPAA compliant AI, we offer compassionate support around the clock. Every call is an opportunity to make a difference. Our team handles sensitive inquiries with professionalism and empathy, ensuring outstanding communication. Rely on us to elevate your patient care.

Business Answering

Enhance your customer experience with Southern Voices’ Business Answering Services! Our friendly, knowledgeable, team ensures that every caller is welcomed, not sent to voicemail. With our ability to integrate with your CRM, we have the ability to help your business maintain a polished and professional image while managing any call volume.