ABOUT US
Top-Tier Contact Solutions
We know that managing all the tools necessary to run your business can be overwhelming! That’s where we come in! At Southern Voices, we offer a diverse array of services designed to elevate your business and foster growth. From HIPAA-compliant phone answering for medical offices to apartment phone answering, real estate answering, law office answering, and HVAC answering, we customize our solutions to meet the unique needs of every client. Our service is distinguished by an unwavering commitment to reliability, professionalism, and personalized care.
Our dedicated team enhances your customer experience and keeps your business connected around the clock. We don’t just answer calls; we provide peace of mind and exceptional service, allowing you to concentrate on what truly matters—growing your business! Founded in 1995 by a physician, we have been passionately committed to delivering outstanding services ever since then. With cutting-edge technology and a strong emphasis on confidentiality, accuracy, and professionalism, we adhere to HIPAA compliance to ensure the highest standards in patient communication and data security.
Whether it’s handling urgent patient calls, coordinating apartment inquiries, scheduling real estate showings, managing client calls for law offices, or providing after-hours support for HVAC services, our team is available 24/7 to represent a variety of businesses with the utmost care and professionalism. Every call is handled with precision and respect, ensuring that your customers and clients feel valued and supported. With Southern Voices, you can rest assured that we are always here for you.
At Southern Voices, we believe in the transformative power of communication. Our dedication to excellence drives us to continually enhance our services and adapt to the ever-changing needs of our clients. We recognize that every business is unique, and we take the time to listen and understand your specific requirements. Whether you need help scheduling appointments, handling after-hours support, or ensuring timely responses to critical calls, we are your partners in success.
Our team undergoes comprehensive training and receives ongoing support to deliver the highest level of service. From ensuring HIPAA compliance to mastering industry-specific protocols for real estate, legal, and HVAC services, we empower our staff to provide exceptional care in every interaction. With our unwavering commitment to reliability and professionalism, we strive to build lasting partnerships that go beyond answering phones—we help your business thrive.
Join us at Southern Voices, where your success is our mission. Together, we’ll keep your business connected, your customers cared for, and your operations running smoothly, no matter the time of day or night.
Founded by a physician with a heart for the need for answering services for medical professionals, we are dedicated to ensuring all patients receive the care they deserve, 24/7! We have multiple partnerships with nurse triage companies, and look forward to serving you.
Our Business Answering Service is our way of ensuring that all of your customers are greeted by a secretary at all times, providing you with a professional front-end appearance!
We want to ensure that all operations run smoothly for you and your business at all times! That is why we offer email monitoring support, so you never have to worry about missing an email.
Our Contact Center services offer inbound and outbound call management, ensuring every customer interaction is handled with care. From customized inbound scripts, to appointment scheduling, to lead capturing, we want to help you maintain excellent customer service!
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