6 Tips to Get the Most from Your Answering Service At Southern Voices, we know your phones aren’t just ringing—they are delivering opportunities, urgent requests, and moments that matter to your business. Our goal is to help you capture every one of them. But to get...

Managing employee attendance is a fundamental part of running a successful organization. Whether you operate a medical office, a retail store, a warehouse, or a call center, ensuring that shifts are properly staffed and that attendance issues are documented...

24/7 Telecom Solutions to Capture Leads & Elevate Customer Experience In today’s always-on world, one missed call can mean one missed opportunity. Whether it’s a potential customer, a partner, or a current client needing urgent assistance, your ability to answer...

Custom Workflows for Communication: A Peek Behind the Scenes What happens when a generic phone script meets a customer with a unique need? Missed opportunity. We know no two businesses are the same at Southern Voices, so we don’t believe in cookie-cutter...

Your Next Customer Is Calling—Are You Ready to Answer? In business, every ringing phone is more than just a call—it's a chance.A chance to secure a sale.A chance to build trust.A chance to begin a long-term relationship. Yet, far too often, these opportunities slip...

From the First Mobile Call to 24/7 Connection: Why Your Business Should Never Miss a Ring On April 3, 1973, history was made. Martin Cooper, an executive of Motorola, stood on a New York City sidewalk and made the first-ever mobile phone call. The device was a...

Missed Calls = Missed Business: How 24/7 Answering Services Can Transform Your Customer Experience In today's fast-paced business environment, every call counts. Missed calls often mean missed opportunities, whether it's a potential lead, an urgent inquiry, or a...