HEALTHCARE
answering with care,
protecting with compliance.
Founded by a physician, Southern Voices understands the unique demands of the medical field. We provide 24/7 HIPAA-compliant answering services for healthcare practices of all sizes—ensuring your patients always reach a trained, compassionate professional. From after-hours support to urgent message dispatch and EMR-integrated workflows, our team acts as a seamless extension of your office—secure, reliable, and always available.
HEALTHCARE SPECIALTIES
Primary Care and Family Medicine
We provide round-the-clock support for appointment scheduling, urgent message routing, and patient communication so your practice stays connected at all times.
Pediatrics and OB/GYN
With a calm, compassionate tone, we manage sensitive calls and ugent needs for expecting mothers and young families, day or night.
Specialty Clinics
(Cardiology, Dermatology, Orthopedics, etc.)
From cardiology to orthopedics, and all specialties in between, we tailor call handling and message delivery to fit your specialty’s workflows and priorities.
Dental Services
We help dental practices manage calls, appointment changes, and after-hours emergencies with a professional, friendly voice.
Physical and Occupational Therapy
Keep patients on track with their recovery through seamless appointment coordination and follow-ups, even after hours.
Mental Health and Counseling
Discreet, HIPAA-compliant answering support that treats every caller with care—ideal for therapists, clinics, and counseling centers.
Urgent Care and Walk-In Clinics
Fast, accurate call handling ensures your team gets critical info quickly—supporting high-volume, high-urgency environments.
Imaging and Diagnostic Labs
We assist with scheduling, patient questions, and provider coordination so your team can focus on clinical accuracy and speed.
Home Health and Hospice
Sensitive, 24/7 call support for families and care teams—helping coordinate home visits and respond to urgent needs with care.
Our Other Specialties:
Business and Professional
We help businesses maintain a polished, responsive front end with 24/7 answering, message handling, and appointment support—so you never miss a client opportunity.
Property Services
From real estate to maintenance teams, we manage tenant and client calls around the clock, ensuring quick response times and reliable communication for every property-related need.
Industrial and Construction
We support contractors, field crews, and service providers by handling calls, dispatching urgent messages, managing employee call outs, and keeping operations running smoothly—whether you’re on-site or off the clock.