Founded by a physician, Southern Voices’ Medical Answering Service is dedicated to providing unparalleled support for you and your patients, 24/7. We understand the importance of timely, accurate communication in healthcare and ensure that every interaction is handled with professionalism and care.

Our services are fully HIPAA-compliant, safeguarding patient information while maintaining seamless communication between your practice and patients. With advanced features such as EMR integration and API connectivity, we streamline the flow of information to keep your practice running smoothly.

Key Services of our Medical Answering Services Include:

• 24/7 Availability: Whether during office hours or after, our live agents are always available to assist your patients with their needs, ensuring no call goes unanswered.
• HIPAA-Compliancy: We prioritize the privacy of your patients, as well as data security, adhering strictly to HIPAA guidelines in all communications.
• EMR and API Integration: Our systems integrate directly with your Electronic Medical Records,  and other platforms as well via API, ensuring that all if your patient data is updated seamlessly.
• Secure Texting and Call-Back Features: We will provide your patients with the convenience of secure texting and call-back services. This offers your patients peace of mind while enhancing the communication of your practice.
• Nurse Triage Partnerships: We work with numerous nurse triage partners across all 50 states, allowing us to alleviate your medical team and provide immediate direction for care for your patients.
• Customized Solutions: We tailor our services to fit your specific business needs, we would love to help in any way possible! Click here to learn more about how we can help in any way you need us to.