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Office Address

3000 Lyndhurst Ave,
Winston-Salem, NC 27103

Contact Mail

info@southernvoices.com

OUTBOUND CALL CENTER

With our Outbound Call Center, be prepared to experience exceptional customer interactions with Southern Voices! We are dedicated to enhancing all relationships of your business by delivering professional and personalized outreach, leaving all of your clients feeling cared for, connected, and valued.

Our team handles a variety of outbound tasks, from appointment verification to hassle-free rescheduling, ensuring your clients are always up to date and engaged. We take the stress out of rescheduling, ensuring your clients are always up to date and engaged. We take the stress out of client follow-ups, allowing you to free up your internal resources so you can focus on other critical business operations! 

Key Services of our Outbound Call Center Include:

  • Appointment Verification: Whether during office hours or after, our live agents are always available to assist your patients with their needs, ensuring no call goes unanswered.
  • Rescheduling Support: When appointments need to be changed, our team handles rescheduling with ease, to ensure minimal disruption to both your clients, and your business. 
  • Seamless Communication: Our team ensures that every interaction is clear, consistent, and aligned with the tone and values of your business.
  • Client Engagement: Our services for our Outbound Call Center go beyond appointments. We focus on creating a positive impression on you customers, and maintaining relationships with them! 
  • Customized Solutions: We tailor our services to fit your specific business needs, we would love to help in any way possible! Click here to learn more about how we can help in any way you need us to.

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