by Layton Howard | May 19, 2025 | Latest News
Custom Workflows for Communication: A Peek Behind the Scenes What happens when a generic phone script meets a customer with a unique need? Missed opportunity. We know no two businesses are the same at Southern Voices, so we don’t believe in cookie-cutter... by Layton Howard | May 6, 2025 | Latest News
Your Next Customer Is Calling—Are You Ready to Answer? In business, every ringing phone is more than just a call—it’s a chance.A chance to secure a sale.A chance to build trust.A chance to begin a long-term relationship. Yet, far too often, these opportunities... by Layton Howard | Apr 7, 2025 | Latest News
From the First Mobile Call to 24/7 Connection: Why Your Business Should Never Miss a Ring On April 3, 1973, history was made. Martin Cooper, an executive of Motorola, stood on a New York City sidewalk and made the first-ever mobile phone call. The device was a... by Layton Howard | Feb 13, 2025 | Latest News
Missed Calls = Missed Business: How 24/7 Answering Services Can Transform Your Customer Experience In today’s fast-paced business environment, every call counts. Missed calls often mean missed opportunities, whether it’s a potential lead, an urgent... by Layton Howard | Dec 2, 2024 | Latest News
Effective Communication: The Gift That Keeps on Giving! Happy December! As the holiday season brings us closer to friends, family, and customers, it’s the perfect time to reflect on one of the most valuable gifts we can offer—effective communication. At Southern... by Layton Howard | Nov 4, 2024 | Latest News
Core Value Spotlight: Outstanding Customer Service Our commitment to outstanding customer service isn’t just a value—it’s a promise that we live out in every interaction. As a telecommunications provider, we recognize that we’re not just answering calls or handling...
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