by Layton Howard | Aug 12, 2025 | Latest News
6 Tips to Get the Most from Your Answering Service At Southern Voices, we know your phones aren’t just ringing—they are delivering opportunities, urgent requests, and moments that matter to your business. Our goal is to help you capture every one of them. But to get... by Layton Howard | Jul 23, 2025 | Latest News
Managing employee attendance is a fundamental part of running a successful organization. Whether you operate a medical office, a retail store, a warehouse, or a call center, ensuring that shifts are properly staffed and that attendance issues are documented... by Layton Howard | Jun 11, 2025 | Latest News
24/7 Telecom Solutions to Capture Leads & Elevate Customer Experience In today’s always-on world, one missed call can mean one missed opportunity. Whether it’s a potential customer, a partner, or a current client needing urgent assistance, your ability to answer... by Layton Howard | May 19, 2025 | Latest News
Custom Workflows for Communication: A Peek Behind the Scenes What happens when a generic phone script meets a customer with a unique need? Missed opportunity. We know no two businesses are the same at Southern Voices, so we don’t believe in cookie-cutter... by Layton Howard | May 6, 2025 | Latest News
Your Next Customer Is Calling—Are You Ready to Answer? In business, every ringing phone is more than just a call—it’s a chance.A chance to secure a sale.A chance to build trust.A chance to begin a long-term relationship. Yet, far too often, these opportunities... by Layton Howard | Apr 7, 2025 | Latest News
From the First Mobile Call to 24/7 Connection: Why Your Business Should Never Miss a Ring On April 3, 1973, history was made. Martin Cooper, an executive of Motorola, stood on a New York City sidewalk and made the first-ever mobile phone call. The device was a...
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