24/7 live agents 800-677-7406
Smiling Southern Voices agent with a headset helping a caller at a bright office desk

Contact Southern Voices

Call, email or send us a note and a real person will get back to you with answers and a quote. Our phones are answered live 24 hours a day, 365 days a year, from Winston-Salem, North Carolina.

Or call a live agent now 800-677-7406
  • 30+ years in business
  • Physician-founded
  • Live agents 24/7/365
  • English & Spanish
  • HIPAA-trained agents

Contact Southern Voices

Talk to a real person, any time

Our phones are answered by live agents 24 hours a day, 7 days a week, 365 days a year. Call us, email us or send the form, and we’ll get back to you with answers and a quote.

Phone

Email

info@southernvoices.com

Address

Southern Voices
3000 Lyndhurst Ave
Winston-Salem, NC 27103

Already a client? Visit the client portal to update your on-call schedule or get support. Looking for a job? See careers.

Request a quote

Tell us a little about your business and your calls. Plans start at $33, and larger organizations get volume discounts.

Next steps

What happens after you reach out

No pressure and no jargon. Here’s how getting started works.

  1. We talk about your callsA short conversation about your call volume, the hours you need covered and how calls should be handled.
  2. You get a clear quoteA plan built around your needs, with volume discounts for larger organizations. See what goes into a quote.
  3. We build your accountYour greeting, script, escalation rules and on-call schedule are set up, and agents are trained before go-live.
  4. You forward your linesAfter hours, overflow or every call. Update your schedule and instructions whenever you need to.

Before you call

Helpful places to start

Answering services

24/7, after-hours, bilingual and overflow answering.

Industries we serve

Medical, property management, legal, contractors and more.

Get the most from your service

Six practical tips for a smooth start.

Have a question before you reach out? There are more answers in our FAQ, from pricing to updating your on-call schedule.

Talk to a live agent, 24/7/365

Live, bilingual agents answering calls since 1995. Tell us how your calls work and we’ll quote a plan around them.

800-677-7406