- Years answering calls
- 30+
- Live agents, every call
- 24/7/365
- English & Spanish agents
- EN · ES
- Plans start at
- $33
Landscaping answering service
Your crews are on a mower. Your phone still gets answered.
Landscaping work happens outside, with loud equipment and dirty hands, which is exactly when a new customer calls for an estimate. Our landscaping answering service answers every call in your company’s name, captures estimate requests and service calls, and sends them to you right away, so you can stay on the job and still win the work.
We answer 24 hours a day, 365 days a year, in English and Spanish. During the spring rush, extra calls roll to a live agent instead of a full voicemail box. After a storm, or during snow season if you plow, calls you mark as urgent go straight to whoever is on call.
You decide what agents ask: your service area, the services you offer, whether you’re booking spring cleanups or just taking names, and who gets storm calls. Scripts and greetings are built around your playbook, and you can update on-call schedules through the client portal as the season changes. Every message arrives with the caller’s name, address and what they need, so your office can call back ready to quote.
Who we answer for
Landscaping calls we handle for you
Lawn care companies, landscape design and build firms, and grounds maintenance contractors.
Residential lawn care
Mowing, fertilization and cleanup customers who want a quick answer, not a callback next week.
Commercial grounds
Property managers and HOAs reporting a problem or asking about their maintenance contract.
Design & install leads
New project inquiries captured with the address, scope and budget range your sales team needs.
Irrigation repairs
Broken heads and leaking lines logged with the details your tech needs to show up ready.
Storm & snow calls
Fallen trees, storm cleanup or snow removal calls sent to your on-call contact by your rules.
Spring rush overflow
When the first warm week floods your phones, extra calls reach a live agent, not a busy signal.
How landscaping calls are handled
What happens when a customer calls
A live agent answers in your company’s name, works out what the caller needs, and follows your playbook.
- New customer Estimate request captured Address, scope of work and the best time to call back, sent to you right away
- Estimate Estimate visit booked On your calendar, or as a request for your office to confirm
- Urgent Your on-call contact, reached now Storm, snow or contract emergencies, per your escalation tree
- Question Question answered Service area, seasonal services and scheduling questions, from the information you give us
Crew members calling in sick before a 6 a.m. start? See our employee call-off line.
Pricing
What a landscaping answering service costs
Pricing follows your call volume and how much each call involves. Plans start at $33, and larger companies get volume discounts: the more calls we handle, the bigger the discount.
See answering service pricing for what goes into a quote, or ask us for one.
Plans start at
$33
Your plan is built around your call volume, and larger organizations get volume discounts.
Questions
Landscaping answering service FAQs
Don’t see your question? Call and ask a live agent, any time.
Can you schedule estimates for our sales team?
Yes. Agents can book estimate visits on your calendar if you give them access, or capture the request with the address and scope and send it to you to confirm.
Can you handle the spring rush?
Yes. With overflow coverage, calls roll to a live agent whenever your lines are busy, so new customers reach a person instead of voicemail.
What about storm cleanup or snow calls after hours?
You set the rules. Calls you mark as urgent go to your on-call contact through your escalation tree, and routine calls are logged for the morning.
How much does a landscaping answering service cost?
Plans start at $33 and scale with call volume and complexity, with volume discounts for larger companies. See our pricing page or contact us for a quote.
Keep reading
Guides for landscaping companies
Overflow calls: the hidden growth bottleneck
Why your busiest weeks are when you lose the most calls.
Missed calls, missed business
What happens to the customers who reach voicemail.
Virtual receptionist benefits for small businesses
How a live receptionist helps a small team look bigger.
Many lawn customers also need pest service; see our pest control answering service. Also serving: contractors & home services, property management and small businesses.