Where we answer
One team, every US time zone
Southern Voices is a US company headquartered in Winston-Salem, North Carolina, and we’ve answered calls for businesses across the country since 1995. Our agents work from our office and remotely, and every call runs through our US-hosted systems.
Because we answer 24 hours a day, 365 days a year, your time zone never limits your coverage. Your greeting, scripts and on-call schedule follow your hours, and bilingual agents answer in English and Spanish wherever your callers are. Plans start at $33; see pricing or get a quote.
Answering in every time zone
- Eastern: Cleveland, Indianapolis, Tampa and our Winston-Salem headquarters
- Central: New Orleans, Tulsa
- Mountain: Denver
- Pacific: Anaheim, San Francisco, Seattle
- Hawaii: Honolulu, with no daylight saving time
Cities
Answering service by city
Local pages for some of the cities we serve. Wherever you are, the service is the same: live agents, your script, your rules.
Anaheim, CA
Pacific time. Bilingual answering for Orange County hospitality, medical and home services.
Cleveland, OH
Eastern time. Live coverage through lake-effect storms, holidays and no-heat calls.
San Francisco, CA
Pacific time. A virtual receptionist for lean firms, startups and practices.
Honolulu, HI
Hawaii time, no daylight saving. Mainland callers before you open, island callers after.
New Orleans, LA
Central time. Overflow for busy weekends and coverage when storms close your office.
Denver, CO
Mountain time. Emergencies escalated and leads captured for Front Range businesses.
Indianapolis, IN
Eastern time. Patient calls, employee call-offs and service requests.
Tampa, FL
Eastern time. Bilingual, storm-ready answering for Tampa Bay.
Tulsa, OK
Central time. Dispatch for contractors, HVAC and electricians, plus clinic calls.
Seattle, WA
Pacific time. After-hours, overflow and help desk support for Puget Sound companies.
Winston-Salem, NC
Our headquarters since 1995, answering for North Carolina businesses and clients nationwide.
Anywhere in the US
Not on this list? We answer for businesses in every state and every US time zone.
Do I need to be in one of these cities to use Southern Voices?
No. We answer for businesses in every state. These pages cover cities where local details, like time zones and seasonal call spikes, shape how we set up your account.
Where are your agents?
We’re a US company headquartered in Winston-Salem, North Carolina. Agents work from our office and remotely, and every call runs through our US-hosted systems. Accounts whose agents need direct access to client systems, or clients who ask for it, get US-only staff.
Does my time zone affect coverage or price?
No. We answer 24/7/365 in every US time zone. Pricing depends on call volume and what each call involves. Plans start at $33, and larger organizations get volume discounts.