- Founded by a physician
- 1995
- Live agents, every call
- 24/7/365
- English & Spanish agents
- EN · ES
- Plans start at
- $33
Answering service in Winston-Salem
A Winston-Salem answering service since 1995
Southern Voices was founded in Winston-Salem in 1995, and our headquarters is still here on Lyndhurst Avenue. When you call us, you’re calling a local company that knows the Triad, not a faceless national chain.
Live agents answer your calls in your company’s name 24 hours a day, 365 days a year, in English and Spanish. We take complete messages, book appointments, capture new leads, and reach your on-call staff when a call can’t wait, following the rules you set. Physician-founded and still physician-owned, we bring the same care to a downtown law office as we do to a medical practice or a property management company.
Find us
Our Winston-Salem headquarters
Southern Voices
3000 Lyndhurst Ave
Winston-Salem, NC 27103
Calls answered live 24 hours a day, 7 days a week, 365 days a year.
Answering service in North Carolina
An answering service for North Carolina and the country
Our agents answer for organizations all over the state, and far beyond it. Your callers just hear your business name and a friendly, capable voice.
Piedmont Triad
Winston-Salem, Forsyth County, Greensboro, High Point and the towns in between: our home region.
Charlotte
An answering service for Charlotte, NC businesses that need overflow, after-hours or 24/7 coverage.
Raleigh, Durham & the Triangle
Live answering for Raleigh, NC practices, firms and service companies, plus Durham and Chapel Hill.
Nationwide
From North Carolina, we answer for clients across the country.
Local industries
Who we answer for in the Triad
Medical practices
After-hours patient calls handled by HIPAA-trained agents, with urgent calls patched to your on-call provider.
Property management
Resident emergencies triaged by your rules and leasing calls captured for your office.
HVAC & contractors
No-heat and no-cooling calls dispatched to your on-call tech across Forsyth County and beyond.
Law firms
New client intake and messages for downtown practices and solo attorneys.
Employers & HR
Employee call-off and HR hotlines for manufacturers, hospitals and other shift-based employers.
Small businesses
A live virtual receptionist for growing local companies, without a full-time hire.
Pricing
What an answering service in Winston-Salem costs
Plans start at $33. Your price depends on your call volume, how much each call involves, and the hours you want covered. Larger organizations get volume discounts.
See answering service pricing for what goes into a quote, or contact us to talk it through.
Plans start at
$33
Your plan is built around your call volume, and larger organizations get volume discounts.
Questions
Winston-Salem answering service FAQs
Have a question we didn’t cover? Call and ask a live agent, any time.
Is Southern Voices based in Winston-Salem?
Yes. We were founded in Winston-Salem in 1995 and our headquarters is at 3000 Lyndhurst Ave, Winston-Salem, NC 27103. Our agents work from our office and remotely, and every call runs through our US-hosted systems.
Do you offer a telephone answering service in Greensboro, NC, Charlotte and Raleigh?
Yes. If you need a telephone answering service in Greensboro, NC, our headquarters is right next door in Winston-Salem. We answer for organizations across North Carolina, including Greensboro, High Point, Charlotte, Raleigh and Durham, and for clients across the country. Where you’re located doesn’t change how your calls are handled.
Do you provide after-hours dispatch for contractors in Forsyth County?
Yes. Agents check each call against your definition of an emergency and follow your escalation tree to reach your on-call technician, while routine requests are logged for the next business day.
How much does an answering service in Winston-Salem cost?
Plans start at $33 and scale with your call volume and needs. Larger organizations get volume discounts. See our pricing page or contact us for a quote.
Keep reading
From our blog
Missed calls, missed business
What unanswered calls cost a local business.
Does your answering service sound like you?
Why your greeting and script matter.
Our thoughts are with Western North Carolina
A note to our neighbors across the state.