- Years answering calls
- 30+
- Live agents, every call
- 24/7/365
- English & Spanish agents
- EN · ES
- Plans start at
- $33
Pest control answering service
Your techs are on a route. A live person answers the phone.
Pest calls don’t wait for your techs to finish a stop. A homeowner who just found termite damage or a wasp nest by the back door calls the first company on the list, and if voicemail picks up, they call the next one. Our pest control answering service answers every call in your company’s name, books inspections and treatments, and captures new customers while your crew is out in the field.
We answer 24 hours a day, 365 days a year, in English and Spanish, with live bilingual agents rather than a “press 2” menu. Calls you define as urgent, such as stinging insects near a doorway or a commercial account with an active problem, go to your on-call tech. Everything else is sent to your office by secure text, email or the client portal.
You choose what agents ask and say: your service area, the pests you treat, prep instructions for customers, and which calls go to which tech. Scripts and greetings are built around your playbook, and you can update on-call schedules through the client portal whenever your routes or staffing change. Every message reaches you with the caller’s name, address and the problem, so your office can call back ready to book.
Who we answer for
Pest control calls we handle for you
Residential and commercial pest control companies, termite specialists and wildlife removal services.
Homeowners
New pest problems, treatment questions and follow-up visits, answered day and night.
Commercial accounts
Restaurants, property managers and facilities with a problem today, routed by your rules.
Termite inspections
Inspection requests captured with the address, what the caller found and the best time to visit.
Urgent calls
Stinging insects, wildlife inside a home or anything else you call urgent, sent to your on-call tech.
Service plans
Recurring treatments booked, rescheduled or confirmed for plan customers.
New customer quotes
Quote requests captured with pest type, property size and contact details.
How pest control calls are handled
What happens when a customer calls
A live agent answers in your company’s name, works out what the caller needs, and follows your playbook.
- Urgent Your on-call tech, reached now Your escalation tree: the next contact is called if the first doesn’t answer
- Treatment Visit booked Inspections and treatments on your schedule, or as requests for your office to confirm
- New customer Quote request captured Pest, property and contact details, sent to you right away
- Question Question answered Service area, prep instructions and plan questions, from the information you give us
More detail: missed calls, missed business.
Pricing
What a pest control answering service costs
Pricing follows your call volume and how much each call involves. Plans start at $33, and larger companies get volume discounts: the more calls we handle, the bigger the discount.
See answering service pricing for what goes into a quote, or ask us for one.
Plans start at
$33
Your plan is built around your call volume, and larger organizations get volume discounts.
Questions
Pest control answering service FAQs
Don’t see your question? Call and ask a live agent, any time.
Can you book inspections and treatments on our schedule?
Yes. Agents can book directly in your scheduling system if you give them access, or take the request and send it to your office to confirm. If your software has an API, we can build an integration.
What counts as an urgent pest call?
You decide. You tell us which calls go to your on-call tech, such as stinging insects or a commercial account with an active problem, and which are logged for the morning.
Do you answer calls in Spanish?
Yes. Live bilingual agents take calls in English and Spanish around the clock, so Spanish-speaking customers talk to a person, not a recording.
How much does a pest control answering service cost?
Plans start at $33 and scale with call volume and complexity, with volume discounts for larger companies. See our pricing page or contact us for a quote.
Keep reading
Guides for pest control companies
Missed calls, missed business
What happens to the customers who reach voicemail.
Capture every lead, serve every customer
How live answering turns calls into booked work.
Your next customer is calling
Why the first company to answer usually wins the job.
Lawn and grounds companies use our landscaping answering service. Also serving: HVAC, contractors & home services and property management.