- Years answering calls
- 30+
- Live agents, every call
- 24/7/365
- English & Spanish agents
- EN · ES
- Plans start at
- $33
Answering service in San Francisco
A front desk for San Francisco businesses that don’t have one
Plenty of San Francisco companies run lean: a small team, a shared office or no office at all. Southern Voices gives you a live receptionist without the payroll. Agents answer in your company’s name, screen and route calls, capture new leads and take detailed messages, so the people you pay to do the work aren’t stuck on the phone.
We’re a US company headquartered in Winston-Salem, North Carolina, three time zones east of the Bay, and we answer 24/7. Your Pacific-time business day, early calls from East Coast clients and late-night emergencies are all covered. Bilingual agents answer in English and Spanish, which matters in a city with many Spanish-speaking residents.
Many San Francisco businesses also hear from clients across the country. Callers get the same professional greeting at any hour, and your team gets clear, detailed messages instead of a voicemail backlog.
- Your San Francisco team: 9 AM–6 PM
- Southern Voices: nights, weekends, holidays
- Southern Voices: lunch hour
- Overflow backup whenever your lines are busy
Example schedule. You choose exactly which hours we cover.
Who we answer for
San Francisco businesses we support
Professional services
Consulting, accounting and agency teams that need calls answered and routed in their name.
Startups and tech companies
Customer calls and first-line help desk support while your team ships product.
Law firms
Confidential new-client intake and calls screened before they reach an attorney.
Landlords and property managers
Tenant maintenance calls and emergencies handled by your rules.
Medical and wellness practices
Patient messages and appointment requests, with BAAs signed and HIPAA-trained agents.
Small businesses
A professional greeting on every call, even when it’s just you.
How calls are handled
What happens when a client calls
Agents work from the instructions you give them, and you choose where every type of call goes.
- New lead Lead captured and sent to you Name, company, what they need and how soon
- Booking Appointment booked Consultations booked on your calendar
- Question Question answered Hours, location, services and other answers you give us
Plans start at $33, with volume discounts for larger organizations. See answering service pricing or get a quote. Related: dedicated agents, real estate answering service and virtual receptionist benefits for small businesses. Elsewhere on the West Coast we provide an answering service in Anaheim and an answering service in Seattle, and our answering service in Honolulu covers Hawaii time.
Questions
San Francisco answering service FAQs
Don’t see your question? Call and ask a live agent, any time.
Can you transfer calls to us when we’re available?
Yes. Agents can screen a call and transfer it to you or your team, or take a message when you’re busy. You decide who gets transferred and when.
Do you offer dedicated agents?
Yes. If your volume or process calls for it, we can assign dedicated agents who learn your business in depth.
How much does an answering service in San Francisco cost?
Plans start at $33. Your price depends on call volume and how much each call involves, and larger organizations get volume discounts. See our pricing page or ask us for a quote.